Terms of Service

1. Agreement to These Terms

By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.

2. Accounts and Eligibility

You must be legally able to enter into this agreement and may not use the Service where prohibited by applicable law or sanctions. Keep your credentials secure and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account, subject to applicable law.

3. Your Content

You retain ownership of the content you create, upload, or publish through the Service, including presentations, files, code, text, images, and other materials (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, modify, and display User Content only as needed to operate, secure, support, maintain, and improve the Service and to carry out your instructions.

You are responsible for User Content and for obtaining all rights, permissions, notices, and consents needed to submit it to the Service and to use it as you direct. Do not submit content that violates law or another person’s rights.

4. Sharing and Publishing

Projects are private by default. You can choose to share a project with collaborators, a team, people with a link, invited viewers, or people at an allowed email domain, depending on the feature and plan. Some sharing options can permit editing as well as viewing. You are responsible for selecting the appropriate audience and permission for each project.

When you publish a project or otherwise make it accessible to others, its content may be viewable by the audience you select. If you enable search-engine indexing, published content may also be indexed by search engines. Unpublishing removes the published version from Faces, but does not control copies, caches, screenshots, or indexing maintained by third parties.

5. AI Features

AI features may process the prompts, attachments, project context, and other information you choose to provide, and may generate text, layouts, code, images, or other output (“AI Output”). AI Output can be inaccurate, incomplete, unavailable, or unsuitable for your purpose. Review, test, and verify it before relying on, publishing, or using it.

You are responsible for your use of AI Output, including ensuring that it complies with applicable law and third-party rights. Our processing of AI inputs and outputs is described in the Privacy Policy.

6. Acceptable Use

You may not use the Service to:

• Violate law or another person’s intellectual-property, privacy, or other rights.
• Upload, promote, or facilitate illegal material, including child sexual exploitation, non-consensual intimate imagery, malware, phishing, fraud, or circumvention tools.
• Interfere with the Service, bypass access controls, scrape at scale, or overload infrastructure.
• Impersonate others, misrepresent affiliation, or engage in deceptive or spammy conduct.

We may investigate suspected violations and remove or restrict content or access where appropriate to protect users, the Service, or others, or to comply with law.

7. Fees, Billing, and Taxes

Paid plans, usage limits, trial terms, and prices are presented when you subscribe or purchase. By purchasing a paid plan, you authorize us and our payment processors to charge applicable recurring fees, taxes, and other disclosed charges until you cancel. Fees are non-refundable except where required by law or stated otherwise in writing.

You are responsible for applicable taxes other than taxes based on our net income. You can manage or cancel a subscription through the available billing controls or by contacting us. Changes to prices or plan features will be communicated as required by law.

8. Third-Party Services and Domains

The Service may work with third-party services, including payment, authentication, hosting, AI, analytics, email, domain, and embedded services. Your use of those services may be subject to their terms and privacy notices. Custom-domain registration, DNS, and propagation are controlled in part by third parties and may be delayed or unavailable.

9. Intellectual Property and Complaints

We and our licensors own the Service, including its software, design, templates, and underlying technology, except for User Content. Except for the limited right to use the Service under these Terms, no rights are granted to you.

To report alleged copyright infringement, email legal@faces.app with enough information to identify the copyrighted work, the allegedly infringing material and its location, your contact information, and a statement that you have a good-faith belief the use is unauthorized.

10. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms, create a risk to the Service or others, or as required by law. On termination, the rights and obligations that by their nature should survive will survive, including those concerning ownership, disclaimers, limitations of liability, and disputes.

11. Disclaimers

THE SERVICE AND AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FACES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13. Indemnification

To the extent permitted by law, you will indemnify and hold harmless Faces, its affiliates, and personnel from claims, damages, liabilities, costs, and expenses arising out of your User Content, your use of the Service, or your violation of these Terms or applicable law.

14. Governing Law and Disputes

These Terms are governed by the laws of California, excluding its conflict-of-laws rules. Any dispute arising from these Terms or the Service must be brought in the state or federal courts located in San Francisco County, California, unless applicable law requires otherwise.

15. Changes and Contact

We may update these Terms from time to time. We will post the updated version and revise its effective date. Your continued use after the effective date means you accept the updated Terms, to the extent permitted by law.

Questions about these Terms can be sent to legal@faces.app.